Intelligent agents open up a new landscape of applications
2026-05-09
The Cyberspace Administration of China, the National Development and Reform Commission, and the Ministry of Industry and Information Technology recently jointly issued the "Implementation Opinions on Standardized Application and Innovative Development of Intelligent Agents", which clarifies that the development of intelligent agents should adhere to the basic principles of safety and controllability, standardization and orderliness, innovation driven, and application driven. Recently, some technology companies in China have successively launched self-developed intelligent agents. Why can intelligent agents' go viral '? It precisely meets the public's expectations for artificial intelligence: evolving from a chatbot to an assistant that solves practical problems. The key to intelligent physical abilities autonomously completing complex tasks lies in the construction of a workflow similar to human perception thinking action. Its operating logic is clear and easy to understand: users input commands through social tools such as WeChat, the system calls the understanding ability of the large model, judges user intentions, disassembles task steps, and finally converts commands into specific operations such as clicking the mouse, reading and writing files. At the same time, intelligent agents can also remember user habits and preferences, achieving a personalized experience of "thousands of people, thousands of faces". The rapid popularization of intelligent agents is due to two external factors: firstly, the artificial intelligence model as the "brain" is gradually maturing, reaching a practical and engineering level in language understanding and logical reasoning, laying the foundation for intelligent agents to make "autonomous decisions". The second is the continuous enrichment of skill plugins as "hands and feet", greatly expanding the execution ability of intelligent agents. However, it should also be noted that the new generation of intelligent agents is still in a rapid evolution process, and the underlying architecture is not yet mature and stable, which exposes problems such as technological instability and high computational costs in practice. For example, when dealing with highly customized and complex tasks, it is easy to encounter misunderstandings, unstable execution, and other situations, making it difficult to meet enterprise level high reliability requirements. Running requires a significant amount of computing power, resulting in high long-term usage costs. More important is the issue of safety. Many intelligent agents belong to lightweight applications, and their design positioning naturally does not match some business scenarios. From its own design perspective, the security protection system is relatively simple. Once given excessive operational permissions, it is likely to cause consequences such as file deletion and information leakage due to improper use or attacks. From an external perspective, many users do not properly configure their security when using it and directly expose it to the public network, making it highly vulnerable to hacker attacks. In addition, skill plugins downloaded from the internet may result in data theft and even remote device control if they carry malicious code after installation. One person plus several intelligent agents in a 'one person company' can accomplish the work of a small team in the past, which is one of the most imaginative future scenarios. It can be said that the most important value of intelligent agents is the reshaping of individual productivity. Programmers can use it to assist in writing code and troubleshooting problems; Self media creators can use it to collect materials and edit videos; Salespeople can use it to analyze customer information and write business emails. Intelligent agents liberate people from repetitive and tedious tasks, allowing them to devote more energy to creative design and decision-making. Intelligent agents are deeply integrated into various industries such as manufacturing, healthcare, and information and communication. Midea Company significantly improves production efficiency and scheduling response speed through intelligent agents; Peking University Third Hospital launches intelligent agent for diagnosis and treatment of pancreatic diseases to improve the quality of grassroots diagnosis and treatment; Beijing Mobile relies on intelligent agents to carry out network operation and maintenance, greatly improving the efficiency of fault handling... This year, "promoting the accelerated promotion of new generation intelligent terminals and agents" was included in the "Government Work Report". In the future, China's intelligent agents will steadily move towards more reliable technology, more integrated industries, and more open ecology - at the technical level, a high-level dynamic balance will be found between usability and security. On the one hand, continuously lowering the development and usage threshold, promoting the lightweighting of intelligent agents; On the other hand, embedding security capabilities into product design to meet compliance requirements in critical areas. At the industrial level, it will become a key engine driving deep innovation in the industry. Promote the digital and intelligent transformation of traditional industries, ultimately driving the industry from efficiency improvement to innovation at the source, providing lasting impetus for organizational change and productivity leap. At the ecological level, a comprehensive and sustainable benign development system will be formed. Key elements such as intelligent computing clusters, high-quality datasets, and open-source frameworks are constantly being improved, making the path from research and development to application smoother. The speed of technology transfer has significantly accelerated, and the developer ecosystem will become more prosperous. From dialogue to execution, from tools to partners, intelligent agents are opening up a new landscape of artificial intelligence applications. Adhering to the concepts of openness, security, and innovation, China's intelligent agents will undoubtedly empower industrial upgrading and promote high-quality development. (Looking into the New Era)
Edit:Momo Responsible editor:Chen zhaozhao
Source:People's Daily
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