Unexpectedly, more than 10 services including retirement registration, household registration, social security continuation, and medical insurance transfer can be completed in just over 20 minutes. It's really time-saving and worry free to handle them all in the "one-stop" online special zone for retired soldiers. Li Haiyuan, a veteran who completed the retirement procedures at the Retired Soldiers Service Center in Rushan City, Shandong Province, sighed, "The Weihai Retired Soldiers Service Guarantee Digital Management Platform is really our 'caring assistant' for retired soldiers. Let data run more and let comrades run less errands. ”The leaders of Weihai Veterans Affairs Bureau introduced that in the past, the collection of information on veterans was mostly carried out through visits and investigations, which was labor-intensive, inefficient, and prone to errors and omissions. At the same time, due to delayed data updates, the accuracy of services is not high, and sometimes the work is very passive. In March 2024, they will take digital reform as the driving force and carefully build a digital management platform for retired military services that links the city, county, and town levels. It will integrate 14 types of core data from five departments, including public security, human resources and social security, civil affairs, medical insurance, and market supervision, to achieve a "one-stop collection" of various information. This will provide data support for customized education and training, personalized job promotion, and precise identification of assistance targets, effectively promoting the transformation of the retired military service guarantee model from "manual led" to "data supported". The platform not only facilitates online business transactions for retired soldiers, but also establishes an intelligent perception system. ”Guo Xuntai, a staff member of the Municipal Veterans Service Center, told me that the platform comes with an automatic cross departmental data comparison and update function. Dynamic data such as veterans' employment and entrepreneurship, social security payments, and social assistance can be synchronized and shared within 24 hours; Individuals who have terminated their social security contributions and have not re enrolled can be automatically marked and reminded, and service station staff can inform the parties in a targeted manner as soon as possible. In early March, the "Military Post Day" activity was organized at the county and city levels in Weihai. The platform targeted job information based on the expertise, interests, and employment needs of retired soldiers, attracting more than 3000 retired soldiers to participate in job applications and more than 1500 people to reach preliminary employment intentions. According to statistics, since the launch and operation of the digital intelligence platform 2 years ago, the workload of grassroots verification has decreased by more than 70%, and the satisfaction rate of retired military personnel services has significantly increased. Li Jieying, the director of the Zhudao Street Veterans Service Station in Huancui District, told me: "In the past, information on the death of people who enjoyed preferential treatment had to be reported unilaterally by the community, often with a delay of 2 to 5 days. Now, with platform reminders, we can obtain information on the same day and contact family members as quickly as possible to apply for funeral subsidies. With the empowerment of digital intelligence, our services have accelerated." "The digital management platform for veterans' service guarantee has become the" smart brain "for serving veterans, making our services more precise, efficient, and heartwarming. ”The leaders of the Municipal Veterans Affairs Bureau stated that in the next step, they will continue to optimize platform functions, further deepen data fusion applications, and provide high-quality services for veterans throughout their entire life cycle based on the achievements of smart city construction. (Looking into the New Era)