How did you type my name wrong? "In winter, a veteran walked into the lobby of the Veterans Service Center with a red face. After questioning, Fang Bin learned that his name was Chen Jinggang. For some unknown reason, the name on his preferential treatment certificate was written as "Chen Jinggang". Subsequently, Fang Bin contacted the County People's Armed Forces Department, the County Human Resources and Social Security Bureau, and his former unit. After multiple communications, he gradually clarified the situation: Chen Jinggang enlisted early, and the personnel file information at that time was manually registered, which was likely due to staff errors during registration. Later, Fang Bin explained to the veteran and helped him reapply for the Retired Soldier Preferential Treatment Certificate. Serving veterans, caring for branches and leaves. ”Looking back on his years of work experience, Fang Bin has gained a deeper understanding of the work of retired soldiers and a deeper recognition of his own work value. At the beginning of his retirement and return to his hometown, Fang Bin had already made up his mind to choose a job related to retired soldiers. So, when choosing a position, although Fang Bin could choose a city level unit with honors such as second-class merit, he still chose the County Veterans Service Center without hesitation. Many people ask why Fang Bin chose this way? Fang Bin said, "Because this position is closer to the military." At the County Veterans Service Center, Fang Bin is mainly responsible for handling letters and visits. At the beginning of his employment, Fang Bin really didn't know how to get started in the face of difficulties such as protecting his rights and interests, providing preferential treatment and assistance. Fortunately, my father served as the village branch secretary for half of his life and imparted a lot of grassroots work experience to Fang Bin. Gradually, Fang Bin began to adapt to his position. Once, a retired soldier came to inquire about medical assistance matters. Although Fang Bin was not very familiar with the relevant policies, he did not give a perfunctory answer. Instead, he searched for documents, articles, and evidence in front of him, and finally gave him a satisfactory answer. Later, he came to handle business and went straight to Fang Bin's workstation. He said, 'You work diligently and responsibly, but I have to trouble you.' 'Actually, no matter what job you do, as long as you put in your heart, you can gain trust.'. ”Do you still remember that when helping Chen Jinggang modify the name of his preferential treatment certificate, although Fang Bin said to him verbally, "It's not troublesome, don't worry", in fact, Fang Bin had been in contact with relevant military and civilian departments for 7 consecutive days, and only recorded three pages of phone records. Although the reception of letters and visits is tedious, it is filled with warmth and emotion. There is a veteran soldier in Dongshan Village, Yaodu Town, who is nearly ninety years old. One day, he arrived at the service hall with an anxious face and said, "I want to ask if there is still any balance on the bank card that distributes subsidies. I'm worried that there may be urgent matters at home and I need to keep it on standby." He also kept saying, "I don't want to cause trouble for the public, I really don't understand. Afterwards, Fang Bin checked the work records and found that the subsidies that the elderly should enjoy were all paid on time and in full, but he "didn't know". Later, Fang Bin took him home by car and instructed him to withdraw money from the bank in town. Unexpectedly, in the afternoon he brought his bank card and told Fang Bin the password, asking if Fang Bin could help him withdraw the money. This time, Fang Bin dialed the phone numbers of his family and the village officials, and learned that the elderly's family was harmonious, but they became forgetful as they grew older. Afterwards, Fang Bin helped the old man withdraw the money. When Fang Bin escorted him onto the car again, he waved goodbye to Fang Bin. At that moment, he was as happy as a child. My colleague said, "Veterans forget many things, but they haven't forgotten the care of the organization for them. Their trust in the Party and the government is ingrained in their bones. Listening, coordinating, and coordinating... In the field of veterans' work, many military and civilian workers work hard every day. They do not distinguish between you and Fang Bin, nor do they distinguish between each other, only to be a good "mother's family" and provide better service guarantees for retired soldiers. As a member of this group, Fang Bin would like to share his New Year's wish - to establish more coordination and cooperation mechanisms between the military and civilian sectors, standardize work processes such as file verification and mutual recognition of benefits, and further improve the quality and efficiency of work; I hope to strengthen humanistic care and improve the assistance system, making the work of preferential treatment more heartwarming and timely; We hope to accelerate the implementation of the vocational skill level system for retired military personnel affairs officers, making the service team more professional and stable. (New Society)