With the online 'service hall', we only need to submit electronic proof materials as required to efficiently handle various matters. Recently, Hu Zhentao, a document from a certain brigade and company of the Central Theater Command Air Force, logged into the brigade's information service platform and successfully received the marriage approval materials from the company's officers and soldiers in just a few minutes. This is a gratifying change brought about by the brigade relying on the Strong Military Network to create a one-stop information service platform, providing high-quality and efficient services for officers and soldiers. Previously, the working group of the brigade conducted in-depth research at the grassroots level and listened to the opinions and suggestions of officers and soldiers on the service provided by the organization to the grassroots. The working group found that officers and soldiers have strong reactions to issues such as "long business processing time" and "multiple running and repeated running". How can we reduce the burden and increase efficiency, so that officers and soldiers can handle affairs with less running errands and less fuss? Based on this goal, the Party Committee of the brigade has decided to select technical experts to concentrate on developing a one-stop information service platform to enhance the quality and efficiency of military services. After more than half a year of technological research and development, an information service platform integrating information announcements, life services, data management, and other functions - the online "service hall" - has been put into operation in the brigade, greatly streamlining business processing procedures and shortening the time required for handling matters. When logging into the online "service hall", the author saw that all work orders were marked with different colors such as red, yellow, green to indicate the completion progress, and the processing status was clear at a glance. By clicking on specific items, you can also view the progress of circulation and related information such as the department responsible. For work orders that have not been completed for more than 72 hours, the system will also mark them separately and provide prompts to facilitate the relevant responsible departments to accelerate progress. In the office of the government agency, the Zhang staff point of the brigade opened the "My To Do" column in the online "Service Hall" and began processing a network access application work order submitted by grassroots officers and soldiers. After confirming that the application had been technically reviewed by the operation and maintenance personnel, Staff Officer Zhang carefully reviewed the confidentiality related matters and promptly sent it back to the applicant for confirmation and completion. Nowadays, grassroots officers and soldiers no longer need to travel back and forth between different offices of the organization to handle matters, reducing the hassle of 'empty handed' work. The organization itself also carries out its work more quickly and efficiently. ”Staff Officer Zhang said. In order to better leverage the role of the online "service hall", the brigade has also added columns such as "Chief Direct Train" and "Discipline Inspection Commission Report Box" to the information service platform, connecting the "fast lane" of information communication between government agencies and grassroots; Regularly organize discussions between officers and soldiers, establish a closed-loop mechanism of "collection implementation feedback", and ensure that all issues raised by officers and soldiers are resolved and responded to. Recently, based on the summary of previous experience, the brigade has launched an information service platform "upgrade" project - launching the "regulation learning" section, sorting out 146 policies and regulations in 12 categories according to business areas, making it more convenient and efficient for officers and soldiers to learn and use the law. The leader of the brigade introduced that they will continue to expand the functions of the one-stop information service platform, establish and improve the full process management mode, and better serve grassroots officers and soldiers and combat effectiveness construction. (New Society)
Edit:Quan Yi Responsible editor:Wang Xiaoxiao
Source:www.81.cn
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