The newly added remote service counter at the Macau SAR Government Integrated Service Center located on Avenida do Almoras in Macau is eye-catching. The counter is like an independent small room, with a hidden gem inside. "Ms. Li, who is pregnant and unable to handle cross-border affairs, made an appointment for remote counter services through the" Macau Public Service One Household "mobile app. Upon arrival at the scheduled time, Ms. Li scanned the reservation QR code and the door to the small room automatically opened. After taking her seat, the screen displayed the image of the staff, guiding Ms. Li to scan the QR code of her electronic ID card to confirm the applicant's identity, then verify the application materials, submit the required documents, perform facial recognition, confirm the application items, and complete the application procedures in less than two minutes. In 2024, the Macau SAR government will pilot the Hengqin Macau New Neighborhood Macau Government 24-hour self-service center and launch remote service counters for the first time. This device is linked to the "Macau Public Service One Household Pass" and "Business Society Pass", and has functions such as video calling, identity verification, document scanning, and data transmission, making it convenient for Macau citizens in Hengqin to communicate with the reception staff of the Macau SAR government through video conferencing and handle Macau government affairs services up close. Starting from November 4th, Macau and Hengqin will add remote service counters respectively, achieving new breakthroughs in Qinshi Macau Office and Qinshi Macau Office, further enhancing the level of Qinshi Macau integration. It is reported that the Macao Special Administrative Region has set up three remote service counters at the Muras Government Comprehensive Service Center, allowing Macao citizens to handle or inquire about 120 services from six departments in the Hengqin Guangdong Macao Deep Cooperation Zone without crossing borders, covering business, taxation, real estate, and notarization, achieving the goal of handling affairs in Macao; The Hengqin Guangdong Macao Deep Cooperation Zone has added 2 remote service counters at the Hengqin Citizen Service Center, expanding the range of Macau government services available for processing or inquiry to 175 services across 11 departments, including identity verification, social security, etc., achieving the goal of handling Macau affairs. (New Society)