Culture

Can I get a refund if I don't pass the exam? Is the "civil service examination" training reliable?

2025-12-08   

In recent years, taking the civil service examination has become a choice for many college graduates, and the popularity of taking the exam has attracted attention. Zhang, a student from Xi'an, Shaanxi, participated in the recruitment of more than 50 different positions in various units during the graduation season two years ago, including civil servants, public institutions, universities, and state-owned enterprises. Zhang said, "The position I most want to go for is a civil servant position. On the one hand, it is relatively stable, and on the other hand, the selection process is relatively fair. As long as there is no conflict in time for civil servant exams in various regions, I will participate." Under the promotion of the "civil servant exam" craze, the "civil servant exam" training program with five flowers and eight subjects has also become popular. Many readers told reporters that they had paid for classes and tutoring during the process of taking the civil service exam. The 'civil service examination' training is divided into two types: written test and interview. The written test provides a lot of reference materials, which can be mastered through self-study. Interviews rely more on offline face-to-face experience transfer, so most students will register for interview training courses after passing the written test, and correspondingly, the price of interview training courses is also more expensive. ”Zhang said. On the promotional poster of the "Interview Training Camp" of a certain "civil service examination" coaching institution, the reporter saw that the price of the 8-day interview training course is 9800 yuan, and there is also an "agreement course" priced at 23800 yuan. If you cannot pass, you will receive a refund of 17000 yuan. Wang, a student from Xiamen, Fujian, once worked part-time as an interview tutor at a certain "civil service examination" coaching institution. He told reporters, "Most interview training classes are small group training for 8 to 10 people, and the fees will be adjusted according to different regions and exam types. Generally, they are around 10000 yuan per week, and popular exam types will be more expensive. There are also one-on-one tutoring throughout the process, and the price is more than 10000 yuan." Faced with high prices, the qualifications of "civil service examination" training classes vary greatly. Wang, a student from Ji'an City, Jiangxi Province, registered for a training course at a certain "civil service examination" training institution this year and paid a fee of 3980 yuan. Later, Wang found online that the business scope of the company to which the institution belongs is "education consulting services (excluding education and training activities related to license approval)". However, the civil service examination and training is an educational and training activity that requires permission and approval. The company did not obtain the corresponding school license, but actually carried out 'civil service examination' training courses, which clearly exceeded its approved business scope and was considered a violation of regulations. In addition, some "civil service examination" training courses claim to provide "full guidance, assist in job selection, and offer refunds if they fail to pass the exam", but in reality, refunds face many difficulties. Zhang, a student from Shanghe County, Shandong, enrolled in a "civil service examination" tutoring class in June last year. When registering, the teacher of the training institution clearly stated that if I couldn't pass the exam, I could get a refund within 35 days. This year, I was not admitted to the civil service exam, so I requested a refund from the institution. According to the training agreement, a refund of 18700 yuan should have been given. However, after submitting the materials needed for the refund, more than two months have passed and I haven't received the refund. "It has been more than 35 working days, and the teacher I contacted has been delaying time and giving me perfunctory answers." Is the "civil service exam" coaching effective? Zhang believes that "interviews for civil service exams are mostly structured assessments with certain templates and routines. Participating in targeted offline coaching can help people quickly familiarize themselves with question types and exam formats, but it is also easy to answer too rigidly and lose their own thinking." Zhou, who successfully "landed", has not participated in the "civil service exam" coaching class. She believes that enrolling in classes may only serve as a means of supervising exam preparation and providing psychological comfort. The competition for civil service examination positions is extremely fierce, and students who have been studying in school generally do not have grassroots work experience, so they have to relieve their preparation anxiety by enrolling in classes, which is the most familiar way, "said Zhou Tongxue. Why are students willing to participate in business "civil service examination" training instead of seeking help from professional educational institutions such as universities? Wang, a student from Nanjing, Jiangsu, believes that "when in school, the school's employment center or college teachers will release job search information and carry out employment promotion, which can help integrate some information, but it is not very helpful in specific job search skills. As for after graduation, everyone is no longer in school and is not familiar with the relevant employment assistance policies." "When choosing a training institution, one must be alert to problems such as contract traps, false advertising, and teacher fraud. ”Chen Lifan, an associate professor at the School of Labor and Personnel at Renmin University of China, believes that before enrolling in training classes, one can first participate in trial classes. Some claims of "expert proposition groups" and "internal exam papers" are mostly unreliable. You can also learn about real experiences through experienced students and be wary of online review agencies. When signing a contract with a training institution, special attention should be paid to the refund and exemption clauses, and evidence such as the contract should be kept in order to protect rights in case of any problems. Chen Lifan suggested that the public service system for employment should be improved and employment guidance should be strengthened. Universities can provide "one-stop" employment services, integrating policy consultation, career guidance, and other functions, providing one-on-one guidance such as resume diagnosis and interview skills, reducing the drawbacks of paid job search services that vary in quality. At the same time, strengthen practical abilities and cross disciplinary skills, and guide society to view career choices rationally. Pay attention to telling the stories of emerging professions such as cross-border e-commerce and drone flying, provide policy support for young entrepreneurs returning to their hometowns, and avoid college graduates from falling into 'internal competition' in a certain employment choice, "said Chen Lifan. (New Society)

Edit:ana Responsible editor:zhang lin

Source:people.com.cn

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