As the national Olympic flame ignites fiercely at the Guangdong Olympic Sports Center, the vitality of this hot land in Lingnan bursts forth. Successfully organizing a meeting, enhancing a city, showcasing a city, and creating a happy city. This national sports event will be recorded in the glorious history of the development of Guangzhou, showing the great charm of Chinese path to modernization, and the world will hear the high melody of "Passion for the National Games, Vitality for the Bay Area, and Charm for the New Guangzhou". The rise of the Pearl River tide witnessed the changes of the times. On Shamian Island, which carries the memories of a century old commercial port, the White Swan Hotel, as a window of reform and opening up, has witnessed the construction and development of the Guangdong Hong Kong Macao Greater Bay Area for 42 years. From hosting Queen Elizabeth II in the early days of its opening to welcoming international guests for the 15th National Games, this hotel showcases the unique charm of "Chinese service" with professional service and Lingnan warmth, becoming a microcosm of deep friendship and close exchanges between China and foreign countries. The White Swan Hotel conveys the warmth of "Chinese service" and promotes friendship between China and foreign countries. As the first sports event jointly hosted by Guangdong, Hong Kong, and Macao, this National Games has high standards and significant significance. According to Lin Zhenhai, the general manager of the White Swan Hotel, during the National Games, the hotel undertook the reception tasks for multiple batches of international and regional guests. This reception has a wide scope and a long span. We have welcomed more than 60 heavyweight guests, including important guests such as International Olympic Committee President Kirsty Coventry, Honorary President Thomas Bach, World Anti Doping Agency President Witold Banka, as well as representatives of international sports organizations such as the International Volleyball Federation and the International Basketball Federation. "Coventry President sighed upon check-in," This is not only a hotel, but also a legendary Lingnan hall. "This sentence is not only a tribute to the history of the White Swan Hotel, but also an affirmation of its integration of international standards and Lingnan characteristic services. During the reception, Lin Zhenhai and Coventry President's White Swan Hotel received praise from numerous guests, showcasing the warmth, height, and depth of "Chinese service" to the world. Chairman Banka stated that they plan to revisit White Swan with their children soon. Regarding this, Lin Zhenhai stated that this "unforgettable" experience and the promise of "looking forward to reunion" are deeply in line with the hospitality philosophy of "starting with professionalism and returning to emotions" of the White Swan people. Lin Zhenhai received Chairman Banka and his wife. In addition, Chairman Bach shook hands with Lin Zhenhai several times before reluctantly leaving. Lin Zhenhai recalled, "Chairman Bach said, 'At this moment, I am looking forward to returning again.' This simple and sincere sentence, I believe, is a high recognition of the service quality of the White Swan Hotel." Lin Zhenhai bid farewell to Chairman Bach with profound knowledge and created warm service. How can the Goose Guest House write page after page of achievements in external reception in the long river of time? The core lies in the innate mission and cultural heritage accumulated over forty years of the White Swan Hotel. This five-star hotel, located in the millennium old commercial city of Guangzhou and the first Sino foreign cooperative hotel in China after the reform and opening up, has received more than 200 political leaders from nearly 60 countries since its opening in 1983. It has created 20 "firsts" in the Chinese hotel industry and always shoulders the mission of "using hotels as bridges to open China's doors to the world". With "Chinese style warm service", it has left a deep impression of China and Guangzhou on guests. Although the reception team has extensive experience, we always treat every national event reception task with the highest standards and spare no effort in polishing any details. ”After confirming the official reception work for the 15th National Games, Lin Zhenhai immediately took the lead in forming a special reception working group, achieving a closed-loop management of the entire process from reception to check-in experience, from service experience to event connection. The theme layout of the 15th National Games at the White Swan Hotel is planned in advance and accurately laid out. Starting from March 2025, the special reception working group actively collaborates with nearly 30 organizations or units to ensure the steady progress of cross departmental and multi batch reception tasks. The second is to incorporate warmth into the decoration of guest rooms. Not only does it showcase craftsmanship, but it also represents the essence of Lingnan flavor, allowing international guests to experience Guangzhou's characteristics and Lingnan warmth as soon as they land. The third is to create a space that integrates aesthetics. The White Swan Hotel is decorated with sculptures of the National Games mascot, themed road flags, and traditional floral arrangements both inside and outside, echoing the theme of "hometown water" and deeply integrating the culture of the event with Lingnan aesthetics. Fourthly, food conveys cultural connotations. The catering team carefully designed the "combination of Chinese and Western" plan, showcasing the inheritance and innovation of Chinese cuisine, making food a spiritual resonance that transcends borders. The fifth is to showcase the cultural heritage of intangible cultural heritage. The White Swan Hotel collaborates with Chinese arts and crafts masters to create an intangible cultural heritage themed exhibition in the hotel, showcasing the profound cultural heritage of Lingnan through copper art as a medium. The sixth is to comprehensively ensure safety and comfort. Comprehensively renovate facilities, equipment, and walls to build a solid safety defense line. The White Swan Hotel collaborates with Chinese arts and crafts masters to create an intangible cultural heritage themed exhibition that showcases China's confidence, continues to write a new chapter in the era, serves the national event, and showcases China's image. This is the glorious mission of the White Swan Hotel. Lin Zhenhai said that the reception of the 15th National Games has made breakthroughs in the service concept, brand value, and cultural dissemination of the White Swan Hotel, allowing more people to hear the voice of "passionate National Games, vibrant Greater Bay Area, and charming new Guangzhou", and also allowing the world to see China's openness and confidence through this window. Tourists take a photo with the mascot of the 15th National Games in front of 'Hometown Water'. 'In the future, we will take this successful reception as a new starting point, continue to uphold the spirit of' daring to be the first and inheriting craftsmanship ', deepen the integration of culture and tourism under the guidance of the national' 15th Five Year Plan 'strategy, and empower the development of the bay area.'. We will continue to promote service innovation, enhance international standards, shine the golden signboard of 'China Service', create a model of 'Cantonese lifestyle', and promote Chinese national brands to go global. ”Lin Zhenhai confidently stated that the White Swan Hotel will continue to fulfill its mission of "using the hotel as a bridge to tell the world the story of China", contributing the "White Swan Power" to the high-quality development of world-class tourist destinations in the Guangdong Hong Kong Macao Greater Bay Area, and allowing global guests to always feel the warmth of China and the charm of a great country here. (New Society)