Sci-Tech

Don't leave behind the silver haired generation in the digital age

2025-10-29   

Today is Double Ninth Festival. In the digital age, the lives of everyone, including the elderly, have become more diverse and colorful. Online activities such as watching dramas, listening to music, watching shows, and shopping are becoming a daily routine for elderly people today. But in reality, there are also many things that make the elderly feel frustrated: being rejected by scenic spots because they did not purchase tickets online in advance; The water, electricity, and gas bills at home need to be paid online, but the process is cumbersome and cannot be completed; Not being able to use ride hailing apps can lead to travel difficulties... In today's rapidly advancing digital age, how to prevent the silver haired generation from being left behind has become an urgent livelihood issue that needs to be solved. By the end of 2024, the elderly population aged 60 and above in China will exceed 310 million, and the elderly population aged 65 and above will exceed 220 million, accounting for 22% and 15.6% of the total population, respectively. China has entered a moderately aging society, and the degree of aging will further deepen in the future. In order to solve the digital life pain points faced by the elderly, China has issued a series of policies to encourage the retention of traditional service methods familiar to the elderly, and accelerate the aging transformation of Internet applications, mobile terminals and App applications commonly used by the elderly. Under the guidance of policies, various regions across the country are actively exploring travel, medical treatment, and handling affairs related to the elderly. More than 3000 websites and apps have completed age appropriate and barrier free renovations, helping the elderly overcome the "digital divide". However, it cannot be ignored that in the face of the increasingly fast pace of digitization and the growing number of new digital products, many elderly people still face troubles such as "underestimating words and not being able to understand" and "difficult to operate". The digital society requires not only speed, but also warmth, as the saying goes, 'I am old and I am old.'; Not only efficiency, but also fairness. Through a series of aging friendly measures, we can gradually turn the 'digital divide' into a 'digital gentle slope'. On the one hand, traditional service methods should be retained in public places to provide convenience for the elderly. Technological progress needs to be fast, but services cannot be 'one size fits all'. Stations, hospitals, scenic spots, banks and other places should be equipped with manual counters, so that elderly people who cannot scan codes can do things without asking for help. At the same time, traditional methods such as cash, paper receipts, and identification documents should be retained to facilitate elderly people to live in their familiar way. On the other hand, digital products should be easy to operate and convenient to use. In service scenarios highly related to the daily lives of the elderly, if the operation can be completed in two steps, do not use three steps. If the time limit can be set to three minutes, do not set it to 30 seconds. Some application software can even set a simple "elderly version" for operation... We need to use technology to "bend over" and make the elderly "straighten their backs" for use. Of course, elderly people can also take a step forward in embracing digital life. Even the most user-friendly tools require users to actively use them. Elderly people need to overcome the psychological barriers of "not daring to use and not being able to learn" and actively try to use mobile phone scanning, online payment, online appointment and other methods. At the same time, communities, senior universities, and families should also work together to help the elderly master digital skills. Everyone is slowly aging and slowing down their pace as they move forward. The digital society should not only build a "fast lane" of technological progress, but also leave a "slow lane" of humanistic care, create more convenience for the elderly, and build a more inclusive digital future. (New Society)

Edit:Momo Responsible editor:Chen zhaozhao

Source:Science and Technology Daily

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