Think Tank

Book a homestay and bid farewell to the "blind box" policy, with the "public code" allowing tourists to stay with peace of mind

2025-09-28   

The Dali City Erhai Lake Tourism Homestay Credit Publicity System integrates information such as homestay qualifications, credit evaluations, and tourist feedback, creating a transparent and reassuring accommodation selection platform for tourists, guiding homestays to achieve standardized and high-quality development. Previously, voter accommodation was like opening a blind box. Now, by scanning the QR code on the bulletin board, the basic information, responsible person information, and star rating of the homestay can be easily seen at a glance. ”Recently, Tang Yening, a tourist from Northeast China, decided to book a room on-site after seeing relevant recommendations for Yunnan Dali homestays on a short video platform. This year's "National Day" is connected with the Mid-Autumn Festival holiday, forming the "longest small holiday" of 8 days. Dali, as one of the most popular tourist destinations in Yunnan, is expected to attract many tourists for vacation due to its slow lifestyle, good climate, and unique culture. At the same time, after the launch of the credit disclosure system for tourism homestays around Erhai Lake in Dali City, the consumption environment of the local homestay industry has become more transparent. Say goodbye to the uncertainty like opening a blind box, and make travel and accommodation more convenient and reassuring for tourists. From "opening blind boxes" to transparent information disclosure, Tang Yening told reporters that after arriving at the homestay, she first scanned the code to check the business license and other relevant qualifications of the store, and confirmed that the information was true and accurate before booking and checking in. Checking in after obtaining prior qualifications is relatively reassuring, "said Tang Yening. In the past, when booking homestays for travel, people often had" blind eyes ". The credit disclosure system not only makes information transparent, but also allows tourists to file complaints if they are not satisfied with the homestay services, avoiding unnecessary trouble and disputes after checking in. In early autumn, the weather is cool, and Xu Lijuan from Beijing almost goes to Dali to play for a few days every year at this time. Xu Lijuan said that she had stayed in famous chain hotels in Dali Old City before, but these hotels are generally far away from natural scenic spots and the ancient city of Dali, which makes it inconvenient to travel. This year, recommended by a friend, Xu Lijuan decided to try staying in a homestay, and the homestay credit disclosure system gave her the confidence to choose. I feel very comfortable staying here this time. Many facilities inside meet the hygiene standards of star rated hotels, and the location is right by the Erhai Lake. ”After experiencing it, Xu Lijuan said that the QR code on the bulletin board can not only view various filing information, but also quickly make payments and issue invoices, which is very convenient. The reporter learned that the credit disclosure system also provides comprehensive ranking information through updating and processing data, making it convenient for tourists to screen. In addition, there is a feedback mechanism for tourists to form a closed loop in the service process. At present, the credit disclosure system for tourism homestays around Erhai Lake has completed coverage of the core area of Erhai Lake protection, and the next step will be to complete full coverage of tourism homestays in Dali City. Professionals believe that the system integrates multi-dimensional information such as homestay qualifications, credit evaluations, and tourist feedback, creating a transparent and reassuring accommodation selection platform for tourists, guiding homestays to achieve standardized and high-quality development. Credit rating makes homestay operations more standardized. Zhang Desong, from the Industry Market Management Department of Dali Municipal Bureau of Culture and Tourism, introduced that since the launch of the credit disclosure system in September last year, many homestays have actively responded and improved relevant information. With high-quality service and good operating conditions, some homestays have obtained high credit ratings. Nowadays, tourists have a strong legal awareness and can check their business license and other public information after entering the store, which can increase their trust. ”Yang Limei, the administrative director of a seaside homestay in Dali, told reporters that after the credit disclosure system was launched, many tourists came to experience it. After feeling the service and environmental quality of the homestay, the repurchase rate of the store also increased. For us homestay operators, the credit disclosure system is both a form of supervision and an incentive. It prompts us to pay more attention to improving service quality and management level, strictly abide by various regulations, and ensure the rights and interests of tourists. ”The person in charge of another homestay told reporters. Yang Kang, the developer of the Dali Erhai Lake Tourism Homestay Credit Publicity System and the head of Dali Industrial Investment Co., Ltd., stated in an interview with the Workers' Daily that the system is not simply changing the business model of homestays, but rather regulating the behavior of industry operators, such as unreasonable pricing, false advertising, and even collecting customer privacy data. Star rating is like putting a 'growth guide' on a homestay. ”Zhang Desong said that third-party professional organizations will evaluate homestays based on facility equipment, characteristic projects, and operational management quality, promote standardized operation of homestays, and improve service quality. The star rating determines the price setting of homestays, which is conducive to distinguishing customer groups and also motivates us to provide better services. ”Homestay operator Bi Xia told reporters that the staff will score the homestay based on 50 criteria, including location, decoration materials, number of rooms, restaurant layout, internal facility configuration, and whether there are public spaces. Currently, his homestay has been rated 4 stars. The credit publicity system will further improve the service for credit rating. Yang Kang said frankly that the evaluation system of some Internet platforms is controllable, and tourists may also "step on the pit" when booking top home stay hotels. The credit rating of the credit disclosure system is evaluated by professional institutions commissioned by relevant departments and cannot be changed through commercial means, "he emphasized. The reporter noticed that on online travel platforms, some small homestays and new homestays are almost unable to enter the top of the ranking list due to a lack of brand endorsement. In the credit disclosure system, these homestays do not need to compete with giant level homestays and hotels, and can still obtain higher ratings by providing small but refined services. Open the file of Dali star rated homestays, and the safety inspection records, hygiene ratings, tourist evaluations, and other indicators are clearly visible. In 2024, according to the "Dali City Tourism Homestay Star Rating Rating Scale", 975 homestays will be rated as star rated in the city, of which 576 will be rated as star rated homestays. At the same time, 49 high-quality homestays and two national Grade A homestays will emerge. In 2024, there will be 6055 tourist homestays in Dali City, with 13000 direct employees and about 80000 related employment positions. There will be 222 households of tourist homestays that have been transformed into enterprises and 28 households that have been upgraded to enterprises. The gradually improving data all confirm the qualitative changes brought about by this regulatory rectification. Yang Kang introduced that the credit disclosure system will also include some value-added services during the update iteration. For example, when there is a transaction dispute between tourists and merchants, the system can provide financial support as a third party and compensate tourists for the fees in advance. I hope that by providing such guarantees, tourists can travel and stay in Dali with peace of mind

Edit:Luo yu Responsible editor:Jia jia

Source:workercn.cn

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