AI technology has deeply penetrated into areas such as healthcare, smart elderly care, smart homes, and public services, bringing many conveniences to the daily lives of the elderly, including elderly photography, chatting with them, and robot nursing services. However, the development of technology has also brought some difficulties to the elderly, such as operational difficulties, communication barriers, privacy risks, and fraud threats, which have led many elderly people to have a tendency to avoid AI. A recent study shows that the elderly population's understanding and application of technology are significantly lagging behind the younger population, with a decreased confidence in "technological controllability" and a strong sense of powerlessness and avoidance of technology. The increasingly widening intergenerational digital divide not only hinders the integration of the elderly into the intelligent society, but also greatly undermines the development vitality of the silver haired economy. On the one hand, the elderly population is slow to accept new things, and on the other hand, technological development neglects the needs of the elderly. The training data for AI models is mostly based on the youth population, with insufficient samples from the elderly population, resulting in AI being unfamiliar with the expression methods of the elderly and needing to improve dialect recognition rates. In addition, the use of AI technology has also increased the risk of privacy exposure for the elderly. At present, the population aged 60 and above in China has exceeded 300 million. Helping the elderly integrate into an intelligent society and enabling them to share the fruits of technological development is not only a legal protection of rights and interests, but also a humanistic care that technological development should have. It is also the key to tapping into the potential of the silver haired economy. Building an aging friendly technology ecosystem is an important step towards breaking the deadlock. Product design should fully consider the changes in physiological characteristics and psychological needs of the elderly population, increase the proportion of elderly samples in AI model training, and develop dialect enhancement algorithms. Establish the position of "Silver Hair Tester" to accurately identify the pain points of elderly users, refine the "Elderly Mode" based on real usage scenarios, simplify the interface, strengthen voice guidance, and make technology invisible and service warm. At the same time, establish a social network that is suitable for and supportive of the elderly. We can learn from the experience of "technology into communities" in Zhuhai and organize volunteers to provide "one-on-one" operational guidance and teaching for the elderly population, from awakening voice assistants to simulating medical registration, to activating the elderly's "AI confidence" step by step. In the era of technological innovation and population aging, only by promoting technological development that meets the needs of the elderly can we help them overcome the digital divide, truly add brilliant colors to their silver haired lives through AI, and depict a harmonious picture of technology and humanities. (Xinhua News Agency) Author: Qiu Lina
Edit:JIAYING XIAO Responsible editor:XINYU CHEN
Source:GMW.cn
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