Music festival, food street, parent-child amusement park... In early winter, a certain army brigade organized the "Family Entering the Camp" activity, inviting married officers and soldiers' families to reunite with the team. Feeling the warm and lively atmosphere at the event site, Zhang Ningning, the wife of Second Class Sergeant Dai Heng, sighed and said, "This time I came to the military camp and received a unique surprise. I sincerely praise the warm service of the troops!" "With so many officers and soldiers' families coming to the team at the same time, the government can provide strong support, which is inseparable from the series of practical measures taken by the brigade." Walking into the clean and bright apartment with his wife, Dai Heng said with emotion. It is reported that previously, due to limited accommodation for the brigade, there would be a situation of "difficulty in finding a room" during peak periods when family members came to the brigade. The authorities had no choice but to guide the families of officers and soldiers to come to the brigade during off peak periods. Later, in order to solve this problem, relevant departments followed the spirit of relevant regulations and the idea of precise protection, and solved the housing difficulties encountered by family members through collective leasing, unified management, and other methods, achieving good results. In this event, based on the summary of experience and feedback from officers, soldiers, and their families, relevant departments further optimized the service mode, improved facilities and equipment, and expanded the guarantee path, aiming to implement practical matters, do good things well, and fulfill the commitment of the brigade party committee that 'eligible officers and soldiers' families can come and come as they please' Miao Zedong, a cadre of the brigade, told reporters about a previous experience. That time, in order to provide better service and support for the families of soldiers who came to the team, they studied and improved relevant work plans multiple times, from dispatching vehicles to pick them up, arranging accommodation, organizing welcoming ceremonies and visiting and learning activities, aiming to improve the experience of soldiers' families coming to the team with high-quality services. Unexpectedly, when they later organized a symposium, they heard some family members say, "We traveled long distances with our children to the military camp with the purpose of reuniting with our loved ones. However, the group activities organized by the brigade were too many, occupying the time spent with 'small families'..." The original intention of improving the quality of service provided by the organization did not achieve the expected results. This embarrassing experience made them realize that improving the level of service guarantee cannot be one-sided, using' organizational feelings' instead of 'officer and soldier feelings'. Only by putting ourselves in the perspective of officers and soldiers, listening to their voices and asking their needs, can we truly achieve practical results in everyone's hearts. Miao Zedong said that based on the analysis and summary, they updated their concepts in a timely manner, improved and perfected relevant plans, and the battalion company sorted and summarized the real needs of officers and soldiers and their families who came to the team. The agency provided corresponding service guarantees according to the feedback from the battalion company; Organize visits, exchanges, cultural and entertainment activities based on the wishes of officers, soldiers and their families, and distinguish the scope of personnel according to the principle of voluntary participation. Open a "heartwarming shuttle bus" to provide support for family members to pick up and drop off at the station; Set up a service hotline to listen to the opinions and suggestions of officers and soldiers at any time, and understand relevant needs; Establishing a comprehensive service team to coordinate and solve the practical difficulties encountered by officers, soldiers, and their families... One pragmatic measure after another has made the families of the troops feel a strong sense of warmth and improved the happiness index of the officers and soldiers. After going back, I will take good care of the elderly and children, fully support my lover's work, and let him focus on his career without any distractions, "Zhang Ningning said. (New Society)